Fighting Back in Life and Business

Fight Back: Career Lessons from Hell’s Kitchen

How resilience in the face of criticism can be your greatest career asset

I’ve given some career advice in the past, and love talking to others about tips we each have for getting work done at work. Having problems working at work, or getting work done, might sound like an odd problem to talk about, but you would be surprised how difficult it can be sometimes.

Common Workplace Obstacles:

  • Corporate “red tape” slowing down progress
  • Territorial colleagues fighting to protect their turf
  • Resistance to change, even when it benefits the company
  • Self-focused thinking instead of company-focused solutions

Advice I often find useful is to fight back in the face of adversity. So many people give up when they face adversity and being the reality TV lover that I am, I’m always looking to learn from what most see as mindless (OK, some of it is) TV.

Lessons from Chef Ramsay

👨‍🍳

Chef Gordon Ramsay

One of the reality TV shows I never miss is Hell’s Kitchen. Many don’t watch the show and often cite the fact that they don’t like how Chef Ramsay yells at the contestants. I don’t necessarily like it either, I think some of it is for TV, but one thing I have noticed is there seems to be a method to his madness.

He will yell at the contestants, calling them words like “wankers, donkeys” and other belittling terms. I find some of what he says hilarious, but yes mean and absolutely disrespectful. If you model that type of behavior, you won’t stay employed, and you certainly won’t get respect.

Unstable leaders results in unstable teams. Stressed leaders result in stressed teams. I could go on, but very frequently a team will model the behavior of its leadership.

The Key Observation:

One thing I have noticed is Chef Ramsay scolds someone, and then he carefully watches their reactions. Some cry, some give up, and every now and then someone will fight back.

Disrespectful Resistance

I’ve noticed he doesn’t like those that fight back with disrespect, little do. As you can see in the video below, that approach doesn’t go well, and it will never go well for you professionally.

Resilient Persistence

When contestants fight back with resilience, time and time again he will accept failure if it means he is able to keep someone who wants to continue in the competition.

Giving Up

Some contestants simply give up or break down, showing they don’t have the resilience needed in a high-pressure professional kitchen environment.

The Business Connection

Similarly, in business I’ve noticed people will give up when they are reprimanded and choose a different career, quit the company, and in even some cases, stop believing in themselves entirely.

Remember This

Never stop believing in yourself, and always fight back in the face of adversity.

How you choose to fight back is going to be different for everyone, but if you truly believe in yourself and what you believe in, one would hope it is worth fighting for. Fight back, but always fight fair, even when others aren’t.

A demonstration of how not to respond to criticism

The Resilience Formula

Self-Belief
+
Persistence
+
Respect
=
Career Success

Stand up for your ideas, persist through criticism, but always maintain professionalism and respect.

Your Turn

Have you ever had to “fight back” professionally? How did you handle criticism while maintaining professionalism?

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