Never Let the Garbage Truck Run Over You (Email I Received)…

How often do you let other people’s nonsense change your mood?

Do you let a bad driver, rude waiter, curt boss, or an insensitive employee ruin your day? However, the mark of a successful person is how quickly one can get back their focus on what’s important.

David J. Pollay explains his story in this way….

Sixteen years ago, I learned this lesson. I learned it in the back of a New York City taxi cab. Here’s what happened. I hopped in a taxi, and we took off for Grand Central Station. We were driving in the right lane when, all of a sudden, a black car jumped out of a parking space right in front of us. My taxi driver slammed on his breaks, skidded, and missed the other car’s back end by just inches!

The driver of the other car, the guy who almost caused a big accident, whipped his head around and he started yelling bad words at us. My taxi driver just smiled and waved at the guy. And I mean…he was friendly. So, I said, “Why did you just do that? This guy almost ruined your car and sent us to the hospital!”

And this is when my taxi driver told me what I now call, “The Law of the Garbage Truck.”

“Many people are like garbage trucks. They run around full of garbage, full of frustration, full of anger and full of disappointment. As their garbage piles up, they need a place to dump it. And if you let them, they’ll dump it on you. When someone wants to dump on you, don’t take it personally. You just smile, wave, wish them well, and move on. You’ll be happy you did.”

I started thinking, how often do I let Garbage Trucks run right over me? And how often do I take their garbage and spread it to other people: at work, at home, on the streets? It was that day I said, “I’m not going to do it anymore.”

Life’s too short to wake up in the morning with regrets. Love the people who treat you right . Forget about the ones who don’t. Believe that everything happens for a reason.

Never let the garbage truck run over you….

Dee Hock – Founder of Visa Quote…

“The problem is never how to get new, innovative thoughts into our mind, but how to get the old ones out. Every mind is a room packed with archaic furniture.

You must get the old furniture of what you know, think and believe out before anything new can get in”

Dee Hock – Founder of Visa

Our Iceberg is Melting…

A book I am reading. Here is the summary:

“Even when it is obvious to you that change in your organization is necessary, the difficulties that loom for creating that change can be intimidating. Or perhaps the change effort is well underway in your organization, but faltering. John Kotter, Harvard Business School’s leadership and change guru, sits down with BetterManagement to talk about what he has learned about changing organizations, why some change management efforts succeed, and why others fail. This interview provides guideposts for measuring your own change effort, using Kotter’s eight-step process for successful change.

These are:
1. Create a sense of urgency
2. Pull together the guiding team
3. Develop the vision and change strategy
4. Communicate for understanding and buy-in
5. Empower others to act
6. Produce short-term wins
7. Don’t let up
8. Create a new culture

The lessons you can draw from this interview will serve you well on the job, in your family and in your community. Based on John Kotter’s pioneering work on how to make smart change happen faster and better, the interview provides invaluable guidance no matter where you are in the organization—executives, managers and aspiring leaders at any level will all benefit. And the lessons are becoming ever more important as the world around us changes faster and faster.”