Lessons from Bruce Lee on How Communication Should Flow I have always enjoyed being around the ocean, especially in warm locations. If you do a search on my site for "beach" you will see pictures of a very happy Jeremy. OK, so before I bore you with how much I love the ocean, I have to get to the point of this post. Communication is how I have made my living for almost half my...
How Apple's co-founder revolutionized our understanding of what design really means Steve Jobs examining a product with his characteristic intensity and attention to detail In a world obsessed with aesthetics, Steve Jobs stood apart with a more profound understanding of design. The Apple co-founder and visionary didn't just create beautiful products – he fundamentally reimagined what design meant in the context of technology and consumer experiences. Jobs, in an interview with Rob Walker for a...
If you ever get the chance to visit Petaluma, CA, definitely do it! I wanted to go to find Leo's studio, but the town is really nice. I couldn't help but snap a few pictures on the drive over. They didn't turn out that great, but it gives you the idea. We ate at Della Fattoria Café and Lala's Creamery and both were amazing. The town itself was much larger than I thought it would...
Key Insights from the Entrepreneur and Social Media Pioneer Key Themes GARY VAYNERCHUK The Thank You Economy In "The Thank You Economy," Gary Vaynerchuk argues that the rise of social media has made business personal again. Companies must show they care about their customers by interacting with them directly through social platforms. The core thesis is that businesses need to return to a time when excellent customer service and authentic relationships were valued above all...
A Culture of Service in 75 Words For many years, new employees were given a copy of the famous Nordstrom's Employee Handbook – a single 5-by-8-inch (130 × 200 mm) gray card containing 75 words: However, new hire orientations now provide the card above along with a full handbook of other more specific rules and legal regulations, as the way Nordstrom operates has changed. During this time, Nordstrom had the highest sales per square foot...
From Mailman to Post Office Builder I recently participated in a LinkedIn discussion, and I wanted to open it up to the world (or anyone who wanted to read or contribute to it). It is partially edited so it reads better in a blog format. I thought what John Clarkson commented back was brilliant. What do you think? Any brave souls out there? Social media's value is that it is created and communicated by the...