How XKCD’s Genius Diode Comic Reveals the Ultimate Communication Problem in Relationships

Why a simple electronics component perfectly explains the communication breakdowns that destroy relationships XKCD #814: When engineering meets relationship psychology At first glance, XKCD comic #814 looks like just another nerdy electronics joke. Two stick figures argue while holding opposite ends of a diode, one speaks, the other apologizes, and somehow only one of them can hear what's happening. But dig deeper, and you'll discover this seemingly simple comic contains a profound insight about human...

Nordstrom Company Culture

A Culture of Service in 75 Words For many years, new employees were given a copy of the famous Nordstrom's Employee Handbook – a single 5-by-8-inch (130 × 200 mm) gray card containing 75 words: However, new hire orientations now provide the card above along with a full handbook of other more specific rules and legal regulations, as the way Nordstrom operates has changed. During this time, Nordstrom had the highest sales per square foot...

Lucky Number 13

Exploring our curious fear of a simple number and what it reveals about human psychology Left: A hotel elevator with the "missing" 13th floor. Right: Jason from Friday the 13th, the horror franchise that capitalized on our fear of the number. Take a careful look at the elevator panel in the image above. Notice anything unusual? Despite giving away the answer in the title of this post, it's worth pointing out explicitly: there is no...

Temporarily Thinking Like A Savant?

Temporarily Thinking Like A Savant?

"If we are to believe the latest conclusions of Tony Wright (speaking above in a National Geographic documentary) the left brain hemisphere has not simply dominated a more passive right; rather, over time, it has changed our neurochemistry and neural structures to support its own ascent. In his new book, Left in the Dark, Wright argues that "humanity is suffering from species-wide brain damage" and this damage is the "root cause of our obvious insanity."...

Times Square With Seth Godin

Times Square With Seth Godin

My notes from the video: Don't write books to make money 170,000 books published every year and less than 1,000 make money Books spread ideas with authority, and they are souvenirs of ideas. If you can open the door for somebody and help them think a different way, and cause a positive change in the world, that is a good day's work. Zappos.com is a service company that happens to sell shoes. Zig Ziglar story...

Low Esteem and The Factory

"If you want to hire people to do a job, to be cogs in the system and to do what they're told, you might want to focus on people who don't think very highly of themselves.  People with low self-esteem might be more happy to be bossed around, timed, abused, misused and micromanaged, no?  And the converse is true as well. If you want to raise your game and build an organization filled with people...

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