Dummy-proofing

Dummy-proofing

" People tend to think that they need a process for everything, and once in a while you hear 'We're going to dummy-proof it.' But if you dummy-proof the process, you only get dummies to work there. That's why we're so opposed to that and focused on giving people great freedom. They'll make mistakes, of course, but you'll get a lot of great ideas. Reed Hastings Co-founder and former CEO, Netflix The Netflix Culture of Freedom and Responsibility This quote perfectly encapsulates Netflix's famous corporate culture, which rejects…

Bridging generational gaps with social technology

Bridging generational gaps with social technology

CMMA E-Visions Newsletter | Summer 2012 Building connections across Traditionalists, Baby Boomers, Gen X, and Millennials Our Social Platform Initiative At work, we are building out an internal social application that combines some of the best features of Quora/Stack Overflow/Yahoo Answers (Q&A), Twitter/Facebook (Microblogging), and Bit.ly (link analytics). The thought process behind building the platform is to provide an online community for employees to connect, learn, and grow. The Push vs. Pull Communication Challenge The interesting thing is while current generations are at work, many still opt to…

Pricing strategy insight

Pricing strategy insight

Jason Blumer Pricing Strategies for Creatives Read Full Article Worth Considering Your Thoughts? How do you structure pricing in your business? Have you found alternatives to hourly billing that work better?

Collaborating without trespassing

Collaborating without trespassing

How a neighborhood lawn-mowing arrangement taught me about business collaboration The visual impact of collaboration vs. separation in lawn care Photo Credit: bestlawn.info The Lawn Story From the time I was capable of pushing a lawn mower, I was mowing my parent's lawn. At first, I would mow a strip of grass and my dad would critique how straight I stayed with the previous row until I eventually got enough experience and strength to mow the entire lawn. When we moved to Maryland, we had a front yard…

Building a better post office

Building a better post office

From Mailman to Post Office Builder I recently participated in a LinkedIn discussion, and I wanted to open it up to the world (or anyone who wanted to read or contribute to it). It is partially edited so it reads better in a blog format. I thought what John Clarkson commented back was brilliant. What do you think? Any brave souls out there? Social media's value is that it is created and communicated by the people for the people. If you look at newspapers, broadcast television, and FM/AM…

Traveling to Dallas, TX for spring 2010 CMMA conference

Traveling to Dallas, TX for spring 2010 CMMA conference

View from my hotel room in Frisco, TX (outside of Dallas) The other thing I'll mention about Texas, and something I say every time I am in Texas, is the people here are some of the nicest you'll ever meet. I've lived on the East Coast, West Coast, have relatives in the Mid West, and can honestly say Texas in my opinion has the nicest people of all places I visit or have lived. You can also tell religion and Christianity is very BIG down here and it…