A Culture of Service in 75 Words For many years, new employees were given a copy of the famous Nordstrom's Employee Handbook – a single 5-by-8-inch (130 × 200 mm) gray card containing 75 words: However, new hire orientations now provide the card above along with a full handbook of other more specific rules and legal regulations, as the way Nordstrom operates has changed. During this time, Nordstrom had the highest sales per square foot performance in the retail industry – by almost double. >> Source: http://en.wikipedia.org/wiki/Nordstrom#Employee_handbook More…
While walking through the city today we stumbled on an alley filled with murals. Ironically one of the murals was featured on the cover of a book I've been wanting to get called Street Art San Francisco: Mission Muralismo. It was probably my second favorite part of the day because I love seeing art out in the open for all to enjoy. The Clarion Alley Mural Project (CAMP) was established in 1992 by a volunteer collection of six North Mission residents. The founders of the project were Aaron…
On Self-Discipline in Business Unpacking the Wisdom Branson's Leadership Principles For Teams Establish clear expectations for routine tasks Create space for creative problem-solving when circumstances demand Develop collective wisdom through shared experiences and reflection Your Thoughts? How do you balance routine excellence with exceptional responses in your work? What helps you develop the wisdom to know which approach is needed?
I got to meet Gary Vaynerchuk who is one of my idols at a book tour in Berkeley tonight. Tyler was really good for the first twenty minutes of his presentation, but I decided to take him outside to play because I could tell I was pushing my luck. In Gary's book (only a quarter of the way through it) he talks about making family first, so I was living that tonight! Gary was extremely pleasant and very personable, as one would expect. He signed my book and…
The Curious Case of Disappearing Convenience in the Workplace A creative solution for hiding a refrigerator I came across this and had to laugh because just yesterday I was talking about finding a way to hide our department's printer. Now obviously hiding a refrigerator full of beer and a printer are for two completely different purposes and I don't condone drinking at work, but hiding a refrigerator and a printer are still related in their own bizarre way. Our company is taking all the printers away from each…
Reimagining Education through Creativity and Joy I learned about The Blue School in May's Inc. Magazine: Blue Man Group NYC School Pressure Creativity & Innovation Key Facts + Elementary Grade levels offered Kids admitted per grade Annual tuition School that teaches kids to be kids Studies show if kids choose the curriculum they learn more Learning The core mission of The Blue School The Founders Chris Wink Blue Man Group Co-founder Matt Goldman Blue Man Group Co-founder Phil Stanton Blue Man Group Co-founder Jen Wink Co-founder Renee Rolleri…
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