Tag: Leadership Development

Gary Vaynerchuk: The Thank You Economy

Gary Vaynerchuk: The Thank You Economy

Key Insights from the Entrepreneur and Social Media Pioneer Key Themes GARY VAYNERCHUK The Thank You Economy In "The Thank You Economy," Gary Vaynerchuk argues that the rise of social media has made business personal again. Companies must show they care about their customers by interacting with them directly through social platforms. The core thesis is that businesses need to return to a time when excellent customer service and authentic relationships were valued above all...

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Nordstrom Company Culture

A Culture of Service in 75 Words For many years, new employees were given a copy of the famous Nordstrom's Employee Handbook – a single 5-by-8-inch (130 × 200 mm) gray card containing 75 words: However, new hire orientations now provide the card above along with a full handbook of other more specific rules and legal regulations, as the way Nordstrom operates has changed. During this time, Nordstrom had the highest sales per square foot...

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How To Keep Your Business Mojo

Understanding the four ingredients of professional Mojo and how to avoid killing it Marshall Goldsmith's book explores how to find and maintain your professional Mojo Marshall Goldsmith wrote Mojo: How to Get It, How to Keep It, How to Get It Back if You Lose It and in his book, he says that four ingredients need to be combined in order for you to have great Mojo: The Four Essential Ingredients of Mojo 1. Identity:...

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The Wisdom of Richard Branson

On Self-Discipline in Business Unpacking the Wisdom Branson's Leadership Principles For Teams Establish clear expectations for routine tasks Create space for creative problem-solving when circumstances demand Develop collective wisdom through shared experiences and reflection Your Thoughts? How do you balance routine excellence with exceptional responses in your work? What helps you develop the wisdom to know which approach is needed?

Andrew Cosslet, CEO of InterContinental Hotels: Lessons from the Front Line

Wisdom from InterContinental Hotels CEO Andrew Cosslett Photo by Earl Wilson Interesting interview with Andrew Cosslett, CEO of InterContinental Hotels Group, in Sunday's New York Times in which he made a couple of observations pertinent to any business executive: Your Thoughts? Which of Andrew Cosslett's pieces of advice resonates with you most? Have you had any "selling ice cream in Liverpool" moments in your career?

Leadership Lessons From A Crazy Dancing Guy

Leadership Lessons From A Crazy Dancing Guy

"If you are a version of the shirtless dancing guy, all alone, remember the importance of nurturing your first few followers as equals, making everything clearly about the movement, not you.  Be public. Be easy to follow!  But the biggest lesson here – did you catch it?  Leadership is over-glorified.  Yes it started with the shirtless guy, and he’ll get all the credit, but you saw what really happened: It was the first follower that...

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