Nordstrom Company Culture

The Nordstrom Way A Culture of Service in 75 Words For many years, new employees were given a copy of the famous Nordstrom's Employee Handbook – a single 5-by-8-inch (130 × 200 mm) gray card containing 75 words: However, new hire orientations now provide the card above along with a full handbook of other more specific rules and legal regulations, as the way Nordstrom operates has changed. During this time, Nordstrom had the highest sales...

They Come, They Eat, & They Leave

I post a lot of information to this site, and wanted to take a moment to say I really appreciate those who take a moment out of their busy day to give back by leaving a comment on any of my posts. I get a fair amount of traffic, nothing like an "A-List" blogger, but decent. That isn't to say I'm satisfied with what has been done to date. I'll admit it, I can get...

How To Keep Your Business Mojo

Understanding the four ingredients of professional Mojo and how to avoid killing it Marshall Goldsmith's book explores how to find and maintain your professional Mojo Marshall Goldsmith wrote Mojo: How to Get It, How to Keep It, How to Get It Back if You Lose It and in his book, he says that four ingredients need to be combined in order for you to have great Mojo: The Four Essential Ingredients of Mojo 1. Identity:...

The Wisdom of Crowds

How Collective Intelligence Outperforms Individual Expertise How many jelly beans are in this jar? The crowd might know better than you do. I haven't had a chance to read Wisdom of Crowds yet by James Surowiecki, but an article in Building43.com was very interesting. It shows that collectively, a crowd/group's mind is better than your own when trying to solve a problem or answer a question. Check this out... So, although individually everyone was woefully...

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