Category: Business

Notes From BJ Fogg’s Presentation

How Stanford professor BJ Fogg's revolutionary behavior model can transform your habits through the strategic use of triggers, motivation, and ability Dr. BJ Fogg, founder of the Behavior Design Lab at Stanford University, has revolutionized our understanding of behavior change Last week I attended a Communications Media Managers Association (CMMA) event in Plano, Texas, where I had the opportunity to hear Stanford University professor BJ Fogg speak about "Hot Triggers & Rituals: The New World...

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Why Best Buy Works

Why Best Buy Works

Best Buy got rid of “time and place” for workers. They no longer dictate work hours or workplace...where you have to work. They create outcome based goals for what each employee must achieve. It unleashed a whole new envelope of innovation of morale with those workers which allowed them to drive high level performance we've seen with Best Buy. Customizing workplace to meet employee needs. Provide flexibility to employees on flexibility and freedom while holing...

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Boss vs. Leader

"The boss drives people; the leader coaches them. The boss depends on authority; the leader on good will. The boss inspires fear; the leader inspires enthusiasm. The boss says 'I'; the leader says 'we.' The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss says 'go'; the leader says 'let's go!'" — H. Gordon Selfridge, American-British retail magnate

Why Collaboration Tools Alone Won’t Transform Your Organization

Culture Comes Before Technology Evan Rosen wrote a nice article in Business Week titled "Creating Collaboration Takes More Than Technology." Worse yet, the tools may have created no real value, and the decision-makers who had pinned such high hopes on these tools are surprised. Are the tools the problem? More likely, the problem is the organization. When tools fail to create value, it's usually because decision-makers adopt tools before the company's culture and processes are...

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What They Don’t Teach You In Design School

Paula Scher on the Real Value of Design Another thing they don't teach you in design school is what you get paid for… Mostly, designers get paid to negotiate the difficult terrain of individual egos, expectations, tastes, and aspirations of various individuals in an organization or corporation, against business needs, and constraints of the marketplace… Getting a large, diverse group of people to agree on a single new methodology for all of their corporate communications...

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